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96267 • G 229
APPENDIX
C
Troubleshooting
Thisappendixaddressesthefollowingissues:
■ “Problemsduringconsoleoperations”onpage 229
■ “Problemsaffectingphysical resources”onpage 232
■ “Problemswithvirtualresources”onpage 233
■ “Problemsduringimport/exportoperations”onpage 237
■ “TakinganX‐rayfortechnicalsupport”onpage 239
Problemsduringconsoleoperations
Issue: VTLconsoleisunab leto connecttoaVTLserver
Indications: TheVT L consoledoesnotconnecttotheservernode.ThewordFailedappearsat
duringtheconnectionprocess.
Diagnostics: Determinethe ca useofthefailureusingthefollowingprocedure.
Case: Connectionfailsbeforelogin
1. Wait for a while. Then attempt to connect again.
2. If you can now connect, stop here.
Theserverwasbusyandunabletorespondimmediat ely.
3. If the IP address of the server changed recently, delete the server from the VTL
console. Then re-add it, and try to connect.
4. If you can now connect, stop here.
TheVTLconsolewasstillusingtheoldIPaddress.
- Virtual Tape Library 1
- Revision History 3
- Contents 5
- 96267 • G Contents vii 7
- 96267 • G Contents ix 9
- Aboutthisbook 11
- Commentingonthisbook 13
- 96267 • G 1 15
- Features 16
- Improvedreliability 19
- KeyVTLfeaturesandoptions 22
- VTLhigh‐availabilityoption 23
- Managementpathfailover 24
- Storagepathfailover 25
- Failoverduringreplication 25
- Mirroringandfailover 25
- AutomatedTapeCaching 26
- Virtualtapereplication 26
- AutoReplication 27
- Keymanagement 28
- Passwordprotection 28
- UnderstandingVTLZoning 29
- WWPNzoning(softzoning) 30
- Portzoning(hardzoning) 31
- ACSLS server 32
- UsingtheVTLconsole 33
- Populatingtheconsole 34
- Populating the console 35
- ■ “SANClients”onpage 25 36
- ■ “Reports”onpa ge 25 36
- VirtualTapeLibrarySystem 38
- SANClients 39
- PhysicalResources 40
- VTLoperations 41
- Managing network connectivity 44
- Managingvirtuallibraries 47
- Managing virtual libraries 48
- C below). 53
- D above). 54
- E above) 54
- C above) 66
- D above) 66
- E above) 68
- F below) 68
- G below) 68
- Creatingvirtualtapes 70
- A below). 71
- A below).PressNext (B) 72
- K above) 78
- B above) 78
- B below) 79
- $ACSSS_HOME: 85
- /export/home/ACSSS 85
- 202700a0b811158a 85
- 210000e08b8 a0bc2 85
- A below) 91
- ProtectingVTLmetadata 93
- Mirroringthe VTL database 94
- F below),andpressNext(G) 95
- H below) 96
- Managingadministrators 97
- Managingtapes 100
- Abelow) 101
- B below),Add(C) 101
- Managing tapes 102
- O below) 104
- P below).PressNext(R) 104
- Stophere. 106
- N below).PressNext(P) 109
- N below) 109
- Y below) 112
- Copyingtapes 118
- K below),andpressNext(L) 121
- M below) 121
- Managingtapecaching 134
- Disablinga policy 135
- Relinkingphys icaltapes 135
- Managing tape caching 136
- Creatingandviewingreports 137
- Creating and viewing reports 138
- H below),andpressNext(J) 139
- K below) 139
- Viewingareport 140
- Encryptingandshreddingdata 141
- Creatinga key 142
- Encrypting and shredding data 143
- Deletinga key 144
- Exportinga key 145
- Importinga key 146
- Shreddinga virtualtape 147
- WorkingwiththeEventLog 149
- Viewinganeventlog 150
- Sortinganeventlog 150
- Working with the Event Log 151
- Dabove) 152
- E below) 152
- ManagingVTLservers 154
- Managing VTL servers 155
- InstallingtheVTLconsole 157
- Failback 161
- [VTL_Plus]vtladmin# uname -a 164
- VTL_Plus]vtladmin# sms 167
- Resumingbackupsfollowinga 171
- Configuring email alerts 173
- J) when ready 175
- Customizing email fields 176
- UpdatingVTLsoftware 179
- “update-vtxxxxxxsolarisnn” 181
- “Description_of_patch“ 181
- K)havebeenupdat ed 182
- VTLcommandlinereference 183
- Commonarguments 184
- LogintotheVTLServer 185
- Virtualdevices/Clients 186
- Description: 187
- Addclient 188
- Deleteclient 188
- Getclientproperties 189
- Assignvirtualdevice 189
- Unassignvirtualdevice 190
- Createvirtualdevice 191
- Deletevirtualdevice 191
- Getsupportedvirtualdrives 193
- Createvirtualtapelibrary 193
- Addvirtualtapedrive 195
- Createstandalone tapedrive 196
- Createvirtualtape 197
- Movevirtualtape 198
- Tapecopy 200
- Settapeduplication 200
- Settapeproperties 201
- Automatedtapecaching 203
- Syncphysicaltapes 205
- Migratevirtualtapes 206
- Reclaimdiskspace 207
- Renewcache 207
- Systemconfiguration 208
- Removealicensekeycode 209
- GetVTLinfo 209
- Import/Export 210
- Exportvirtualtape 211
- Getimport/exportjobstatus 212
- Resumeimport/exportjobs 213
- Deleteimport/exportjobs 214
- Suspendimport/exportjobs 214
- Cancelimport/exportjobs 214
- Replication 215
- Promoteareplica 217
- Removereplication 217
- Suspendreplication 218
- Resumereplication 219
- Setreplicationproperties 219
- Getreplicationproperties 220
- Getreplicationstatus 221
- Startreplication 221
- Physicaldevices 222
- Getphysicaltapelist 223
- Movephysicaltape 223
- Ejectphysicaltape 224
- Rescanphysicaldevices 227
- Importdisk 227
- Serverthroughputreport 229
- Devicethroughputreport 231
- Diskusagereport 232
- Replicationstatusreport 234
- Createjobreport 237
- EventLog 238
- Technicalsupport 239
- Requiredports 241
- Troubleshooting 243
- # ipstor status 244
- Case: Lowhostsystemmemory 245
- Case: Highserveractivity 246
- Takingan X‐Ray 254
- SNMPtraps 257
- Trap Severity Message 258
- ILOMcommandreference 289
- Alert Commands 290
- SNMP Commands 290
- Description Command 290
- Host System Commands 291
- Clock Settings 291
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