Sun Enterprise 220R ServerService Manual901 San Antonio RoadPalo Alto, ,CA94303-4900USA650 960-1300 Fax 650 969-9131Part Number 806-1081-11January 200
6.3.2 What to Do 1646.3.3 What Next 1656.4 How to Replace the Fan Tray Assembly 1656.4.1 Before You Begin 1656.4.2 What to Do 1666.4.3 What Next 1676.
When you are ready to restart the system, be sure to run OpenBoot Diagnostics teststo verify that the system functions correctly with the new parts yo
3. Grasp the upper corners of the CPU module and slide the module out of theCPU card cage.4. Place the CPU module on an antistatic mat.Servicing the M
3.5.3 What NextTo install a CPU module, complete this task:Section 3.6 “How to Install a CPU Module” on page 1023.6 How to Install a CPU Module3.6.1 B
For further information about CPU modules, see your Sun Enterprise 220R ServerOwner’s Guide.3.6.2 What to Do1. Locate the appropriate slot for the CPU
3. Verify that the two ejection levers are open.4. Slide the CPU module evenly into the grooves in the CPU card cage.Push down until the CPU module me
5. Engage the notch in each lever with its side of the CPU card cage.Servicing the Main Logic Board and Components 105
6. Simultaneously push both levers toward the center of the CPU module untilthe CPU module seats in its connector.3.6.3 What NextComplete this task to
3. Place the NVRAM/TOD module and carrier on an antistatic mat.3.7.3 What NextTo replace the NVRAM/TOD module, complete this task:Section 3.8 “How to
3.8 How to Replace the NVRAM/TODModule3.8.1 Before You BeginComplete this task:Section 2.8 “How to Avoid Electrostatic Discharge” on page 69Note - If
2. Push down firmly on the NVRAM/TOD module until it seats in its socket.3.8.3 What NextComplete the following task to reassemble the system:Section 2.
6.10.2 What Next 1837. Diagnostics and Troubleshooting 1857.1 About Diagnostic Tools 1867.2 About Power-On Self-Test (POST) Diagnostics 1877.3 How to
3.9 How to Remove the Air Guide3.9.1 Before You BeginComplete these tasks:Section 2.1 “How to Power Off the System” on page 54Section 2.4 “How to Posi
3.9.3 What NextTo replace the air guide, complete this task:Section 3.10 “How to Replace the Air Guide” on page 1113.10 How to Replace the Air Guide3.
2. Replace the Phillips screw attaching the air guide to the side of the card cage.3.10.3 What NextComplete the following task to reassemble the syste
3.11.3 What NextTo replace the CPU card cage assembly, complete this task:Section 3.12 “How to Replace the CPU Card Cage Assembly” on page 114Servicin
3.12 How to Replace the CPU Card CageAssembly3.12.1 Before You BeginComplete this task:Section 2.8 “How to Avoid Electrostatic Discharge” on page 693.
3. Tighten the two captive screws that secure the CPU card cage assembly to themain logic board.Use a Phillips #2 screwdriver to tighten the screws.3.
3.13 How to Remove the Main Logic Board3.13.1 Before You BeginCaution - Use an antistatic mat when working with the main logic board. Anantistatic mat
3.13.2 What to Do1. Disconnect the following internal cables from the main logic board.Press the tab on the cable connector to detach each cable. For
4. Lift the main logic board out of the system.5. Place the main logic board on an antistatic mat.6. If you are replacing this main logic board, note
3.13.3 What NextTo replace the main logic board, complete this task:Section 3.14 “How to Replace the Main Logic Board” on page 1193.14 How to Replace
7.7 How to Set the Diagnostic Level for POST and OBDiag 2057.7.1 Before You Begin 2057.7.2 What to Do 2067.8 About SunVTS Software 2067.8.1 For More I
See Section 3.15 “How to Set the Serial Port Jumpers” on page 122 and Section3.16 “How to Set the Flash PROM Jumpers” on page 124.3. Position the repl
Ensure that each connector on the main logic board slides through thecorresponding cutout in the chassis back panel.5. Replace the three screws securi
3.15 How to Set the Serial Port JumpersThe serial port jumpers on the main logic board (J2604 and J2605) permit theconfiguration of the system’s two se
2. Set the main logic board serial port jumpers J2604 and J2605.Using long-nose pliers, place a shunt over the appropriate pins according to thefollow
Serial port jumper A shunt on pins 1and 2 selectsA shunt on pins 2and 3 selectsThe default shuntis on pinsJ2604 RS-232D RS-432 2 and 3J2605 RS-232D RS
3.16.2 What to Do1. Locate the jumpers on the main logic board.A main logic board jumper is identified by its jumper address, labeled on theboard with
126 Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
CHAPTER 4Removing and Installing StorageDevicesThis chapter describes how to remove and install the system’s storage and removablemedia devices. For a
Note - If the system is set up without a local graphics console, terminal, or monitor,you need to set up one of these options in order to issue softwa
6. Swing the handle away from the drive until you feel the drive connectordisengage from the backplane.7. Holding the disk drive by the handle, slide
A.2 Reference for the Serial Port A and B Connectors 232A.2.1 Serial Port A and B Connector Diagram 233A.2.2 Serial Port Signals 233A.3 Reference for
4.2 How to Install a Disk DriveThe system’s disk hot-plug feature lets you install a disk drive without shutting downthe operating system or turning o
4. Align the disk drive to its drive bay.Orient the drive so that the drive handle’s hinge is on the left side of the drive bay.Note - If you are rein
8. Press the handle firmly toward the drive until the latch closes, securing thedrive in the bay.9. Close and lock the system doors.Turn the keyswitch
4.3.2 What to Do1. Disconnect the I/O power cable from the removable media assembly powerconnector.See the illustration in Step 3 for the location of
4. Loosen the two captive Phillips screws securing the removable media assemblyto the chassis.5. Slide the removable media assembly out of the system
To replace the removable media assembly, complete this task:Section 4.4 “How to Replace the Removable Media Assembly (RMA)” on page 1354.4 How to Repl
2. Tighten the two captive Phillips screws securing the removable mediaassembly to the system chassis.3. If necessary, install one or more plastic fill
The connector is keyed so that it connects in only one way. For information aboutcable connector locations, see Section 5.5 “How to Connect the System
4.5 How to Remove a CD-ROM or TapeDrive4.5.1 Before You BeginComplete these tasks:Section 2.1 “How to Power Off the System” on page 54Section 2.4 “How
2. Slide the drive out from the front of its bay in the removable media assembly.Push the drive from the back to start the removal process.3. Place th
C.1.7 Other RMA Storage Device X-Options 261C.1.8 Keyboard and Mouse Port, and Parallel Port 261C.1.9 Serial Port 263C.1.10 Ethernet 265C.1.11 SCSI 26
4. Insert and tighten the four flat-head Phillips screws that secure the drive in itsbay.There are two screws on each side that secure the drive in the
CHAPTER 5Removing and Replacing Backplanesand CablesThis chapter describes how to remove and replace backplanes and cables within thesystem. For a lis
Section 2.8 “How to Avoid Electrostatic Discharge” on page 69Note - You must remove all disk drives from the disk cage assembly. Be sure to notethe di
4. Remove the two Phillips screws that secure the UltraSCSI backplane to thechassis.5. Remove the backplane from the chassis.Place the backplane on an
5.2 How to Replace the UltraSCSIBackplane5.2.1 Before You BeginComplete this task:Section 2.8 “How to Avoid Electrostatic Discharge” on page 695.2.2 W
3. Connect the UltraSCSI data cable from the main logic board to connector J0102on the UltraSCSI backplane.The connector is keyed to attach in only on
4. Connect the removable media assembly SCSI cable to connector J0302 on theUltraSCSI backplane.The connector is keyed to attach in only one way.5. Co
5.3 How to Remove the Power DistributionBoard5.3.1 Before You BeginComplete these tasks:Section 2.1 “How to Power Off the System” on page 54Section 6.
5. Disconnect the CPU power sense cable from the power distribution board atconnectors J0205 and J0206.6. Disconnect the keyswitch/power button/LED ca
Caution - Be sure that the AC power cord(s) has been disconnected from the systembefore continuing. Attempting to remove the power distribution board
E.5.3 Configuring Web Browsers Not to Use Proxies for theAnswerBook2 Server 299E.5.4 Quitting the Video Player 301E.5.5 Adjusting the Brightness of Sho
10. Remove the seven screws securing the power distribution board to the chassis.150Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision
11. Adjust the cable connected to the center AC power connector assembly so thatit doesn’t interfere with lifting the power distribution board out of
Section 2.8 “How to Avoid Electrostatic Discharge” on page 69Caution - Be sure that the AC power cord(s) is disconnected from the back of thesystem be
4. Replace the power distribution board cover panel.a. Position the cover in place over the system chassis.Hold the cover at an approximately 30-degre
5. Tighten the three captive Phillips screws that secure the power distributionboard cover panel to the system chassis.6. Connect the CPU core voltage
9. Connect the CPU power sense cable to the power distribution board atconnectors J0205 and J0206.10. Connect the keyswitch/power button/LED cable to
2. Install the cable according to the routing and cable management instructionsprovided in the table.Each cable connector is keyed so that it can be c
Removing and Replacing Backplanes and Cables 157
5.5.4 What NextTo replace a cable, complete this task:Section 2.7 “How to Replace the System Cover” on page 67158Sun Enterprise 220R Server Service Ma
CHAPTER 6Removing and Replacing MiscellaneousAssembliesThis chapter describes how to remove and replace the miscellaneous assemblieswithin the system.
16 Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
6.1 How to Remove a Power Supply6.1.1 Before You BeginIt is not necessary to power off the system if you are removing a redundant powersupply. For mor
6. Pull out the power supply in a smooth motion until the unit is free of the bay.Note - When removing a hot-pluggable power supply, do not disengage
6.2 How to Install a Power Supply6.2.1 Before You BeginIf you are installing a redundant power supply, it is not necessary to power off thesystem. For
5. With your other hand, align the new power supply with its bay.6. Slide the new power supply into the power supply bay until the power supplyconnect
8. Tighten the Phillips screw on the power supply retaining clip.Note - As you tighten the screw, the lower end of the retaining clip presses onthe fr
2. Lift the fan tray assembly out of the system chassis.6.3.3 What NextTo replace the fan tray assembly, complete this task:Section 6.4 “How to Replac
6.4.2 What to Do1. Position the fan tray approximately 2 inches (5 centimeters) over its finallocation in the system chassis.2. Route the UltraSCSI dis
Note - As you lower the fan tray assembly, ensure that the cables remainproperly routed under their notches on the fan tray assembly.6. Tighten the tw
3. Disconnect the CPU core voltage power sense cable from connector J0102 onthe DC-to-DC converter board.4. Unclip the DC-to-DC converter board from t
5. Remove the DC-to-DC converter from the chassis.Lift the DC-to-DC converter board off the plastic retaining posts while carefullypulling the board b
Declaration of ConformityCompliance ID: E220RSun Razor ServerThis product has been tested and complies with the following rules and requirements.EMCUS
6.5.3 What NextComplete the following task to reassemble the system:Section 6.6 “How to Replace the DC-to-DC Converter” on page 171Note - The DC-to-DC
6.6 How to Replace the DC-to-DCConverter6.6.1 Before You BeginComplete this task:Section 2.8 “How to Avoid Electrostatic Discharge” on page 69Note - T
2. Insert the cutout end of the DC-to-DC converter board into the slots on themetal tabs in the chassis.Insert the DC-to-DC board into the metal slots
5. Connect the CPU core voltage power cable to connector J0103 on the DC-to-DCconverter board.The connector is keyed so that it installs in only one w
6.6.3 What NextComplete this task to reassemble the system:Section 2.7 “How to Replace the System Cover” on page 676.7 How to Remove the Keyswitch/Pow
Section 2.8 “How to Avoid Electrostatic Discharge” on page 69Section 6.3 “How to Remove the Fan Tray Assembly” on page 164Section 6.5 “How to Remove t
4. Pull the keyswitch/power button/LED cable out the back of the system.5. Disconnect the keyswitch/power button/LED cable from connector J0500 on the
Section 2.8 “How to Avoid Electrostatic Discharge” on page 696.8.2 What to Do1. Route the keyswitch and power on-off cables to their positions in the
4. Insert the plastic LED friction-fit collars into their cutouts on the chassis.5. Insert the LEDs into their friction fit collars on the chassis.The g
6.9 How to Remove a System Door6.9.1 Before You BeginComplete these tasks:Section 2.1 “How to Power Off the System” on page 54Section 2.4 “How to Posi
EN55022/CISPR22 (1985) Class A Curtis-StrausLLC.Report No:E990551-1EN50082-1 IEC801-2 (1991) 8 kV (Direct), 15kV (Air)IEC801-3 (1984) 10 V/m, 80% AM a
3. Unscrew the hinge from the chassis flange.Use a Phillips #2 screwdriver.180Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
6.9.3 What NextTo replace a door, complete this task:Section 6.10 “How to Replace a System Door” on page 1816.10 How to Replace a System Door6.10.1 Wh
2. Replace the two hinge screws securing the hinge to the chassis flange.Use a Phillips #2 screwdriver.3. Replace the decorative panel on the chassis fl
4. Close and lock the system doors.6.10.2 What NextTo reassemble the system, complete this task:Section 2.5 “How to Slide the System Into the Rack” on
184 Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
CHAPTER 7Diagnostics and TroubleshootingThis chapter describes the diagnostic tools available for the system and provides anintroduction to using thes
7.1 About Diagnostic ToolsThe system provides both firmware-based and software-based diagnostic tools tohelp you identify and isolate hardware problems
7.2 About Power-On Self-Test (POST)DiagnosticsThe POST diagnostic code resides in flash PROM on the main logic board. The flashPROM that holds the POST
Memory modulesNVRAMMain logic boardPOST reports its test results by flashing or steadily illuminating LEDs on thesystem’s front panel. If a keyboard is
7.3.2 What to DoEnsure that the front panel keyswitch is in the Standby position.You can initialize POST one of two ways:By setting the diag-switch? t
Burt Hemp June30th, 1999Manager, Power and ComplianceEngineeringJohn Shades June30th, 1999Quality Assurance ManagerSun Microsystems, Inc.One Network D
7.3.3.1 Observing POST in ProgressAs POST runs, it displays detailed diagnostic status messages on the system console.If POST detects an error, it dis
2. At the other Sun system, check the /etc/remote file by changing to the /etcdirectory and then editing the remote file:hardwire:/ dv=/dev/term/b:br#96
b. Type ps -a to view the active tip line and process ID (PID) number.c. Type the following to kill the tip hardwire process.% kill -9 PID#7.4.1 How t
Disk drivesAny option card that contains an on-board self-testOn the main logic board, OBDiag tests not only the main logic board but also itsinterfac
OBDiag Menu0 ... PCI/Cheerio1 ... EBUS DMA/TCR Registers2 ... Ethernet3 ... Keyboard4 ... Mouse5 ... Parallel Port6 ... Serial Port A7 .
7.6 How to Use OpenBoot Diagnostics(OBDiag)When you turn on the system power, OBDiag runs automatically if any of thefollowing conditions apply:The di
4. At the ok prompt, type:ok obdiagThe OBDiag menu is displayed.Note - The OBDiag menu is built dynamically each time you run the obdiagcommand. The e
7.6.2 OBDiag TestsThe OBDiag tests are described in the following sections:Section 7.6.3 “PCI/Cheerio” on page 197Section 7.6.4 “EBus DMA/TCR Register
Test Functionline_walk1Performs walk-one test on interrupt line.pin_testVerifies that the interrupt pin is logic-level high (1) after reset.The followi
CODE EXAMPLE 7–1Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 1TEST=’all_dma/ebus_test’SUBTEST=’dma_reg_test’SUBTEST=’dma_func_test’Enter (0-11 tests
Copyright Copyright 1999 Sun Microsystems, Inc. 901 San Antonio Road, Palo Alto, California 94303-4900 U.S.A. All rights reserved.This product or docu
20 Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
(Continuation)SUBTEST=’bmac_tx_reg_test’SUBTEST=’mif_reg_test’SUBTEST=’mac_internal_loopback_test’SUBTEST=’10mb_xcvr_loopback_test’SUBTEST=’100mb_phy_
Test Functionsio_passive_lbSets up the Super I/O configuration register to enable extended/compatible parallel port select, then does a write 0, walk o
Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 7TEST=’uartb_test’BAUDRATE=’1200’BAUDRATE=’1800’BAUDRATE=’2400’BAUDRATE=’4800’BAUDRATE=’9600’BAUDRATE=’
7.6.11 NVRAMThe NVRAM diagnostic verifies the NVRAM operation by performing a write andread to the NVRAM.The following example shows the NVRAM diagnost
Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 11TEST=’all_pci/cheerio_test’SUBTEST=’vendor_id_test’SUBTEST=’device_id_test’SUBTEST=’mixmode_read’SUBT
(Continuation)BAUDRATE=’4800’BAUDRATE=’9600’BAUDRATE=’19200’BAUDRATE=’38400’BAUDRATE=’57600’BAUDRATE=’76800’BAUDRATE=’115200’BAUDRATE=’153600’BAUDRATE
and off (no testing). The system runs the appropriate level of diagnostics based onthe setting of the OpenBoot PROM variable diag-level.The default se
Useful tests to run on your system are listed below.SunVTS Test DescriptionecpptestVerifies the ECP1284 parallel port printer functionalitycdtestTests
This document contains descriptions of each test SunVTS software runs in theSunVTS environment. Each test description explains the various test option
7.9.3 What NextFor more information, refer to the appropriate Solaris documentation, as well as thepkgadd reference manual page.7.10 How to Use SunVTS
Regulatory Compliance StatementsYour Sun product is marked to indicate its compliance class:Federal Communications Commission (FCC) — USADepartment of
the SunVTS graphical interface in the OpenWindowsTMenvironment of theworkstation.2. Remotely log in to the server as superuser (root).3. Check whether
7.10.3 ResultsIf SunVTS tests indicate an impaired or defective part, see the procedures in thisservice manual or contact your qualified Sun service pr
7.12.1 Error IndicationsThe system provides error indications via LEDs and error messages. Using the twoin combination, you can isolate a problem to a
To indicate the beginning of POST diagnostics, the four LEDs briefly light all at once.The monitor screen remains blank, and the Caps Lock LED flashes f
Caps Lock Compose Scroll Lock Num Lock Failing FRUOn On On On Memory bank 0On On Off On Memory bank 1On On On Off Memory bank 2On On On On Memory bank
The following table provides a description of each LED.LED Name Icon DescriptionDC Status This green LED is lit to indicate that all DCoutputs from th
When a disk drive LED lights steadily and is green, it indicates that the slot ispopulated and that the drive is receiving power. When an LED is green
To isolate an intermittent failure, it may be helpful to maintain a prtdiag historylog. Use prtdiag with the -l (log) option to send output to a log fi
7.12.2.2 Solaris eeprom CommandThe eeprom command is a UNIX shell command. You invoke it to list the namesand current values of the OpenBoot PROM confi
(Continuation)nvramrc: data not available.security-mode=nonesecurity-password: data not available.security-#badlogins=0oem-logo: data not available.oe
Shielded Cables: Connections between the workstation and peripherals must bemade using shielded cables to comply with FCC radio frequency emission lim
% eeprom%scsi-initiator-id=7keyboard-click?=falsekeymap: data not available.ttyb-rts-dtr-off=falsettyb-ignore-cd=truettya-rts-dtr-off=falsettya-ignore
(Continuation)ttya-rts-dtr-off false falsettya-ignore-cd true truettyb-mode 9600,8,n,1,- 9600,8,n,1,-ttya-mode 9600,8,n,1,- 9600,8,n,1,-pcia-probe-lis
7.12.2.4 OBP setenv CommandTo set the value of an OpenBoot PROM configuration variable stored in NVRAM,enter the OBP setenv command at the OBP ok promp
(Continuation)use-nvramrc? false falsenvramrcsecurity-mode nonesecurity-passwordsecurity-#badlogins 0oem-logooem-logo? false falseoem-banneroem-banner
ok probe-scsiThis command may hang the system if a Stop-A or halt commandhas been executed. Please type reset-all to reset the systembefore executing
7.13 About Diagnosing Specific Problems7.13.1 Network Communications Failure7.13.1.1 SymptomThe system is unable to communicate over the network.7.13.1
Determining the Device Name of the Ethernet InterfaceTo enable or disable the link integrity test for the standard Ethernet interface, or for aPCI-bas
7.13.2 Power-On Failures7.13.2.1 SymptomThe system attempts to power up but does not boot or initialize the monitor.7.13.2.2 Action1. Run POST diagnos
7.13.3.2 Action1. Replace the drive indicated by the failure message.7.13.3.3 SymptomDisk drive or CD-ROM drive fails to boot or is not responding to
7.13.4 SCSI Controller FailuresTo check whether the main logic board SCSI controllers are defective, test the driveresponse to the probe-scsi command.
BSMI Class A NoticeThe following statement is applicable to products shipped to Taiwan and marked asClass A on the product compliance label.Regulatory
230 Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
APPENDIX AConnector Signal DescriptionsThis appendix describes the Sun Enterprise 220R system main logic board connectorsignals and pin assignments ac
A.1.2 Keyboard/Mouse Connector SignalsPin Signal Name Signal Description1 Gnd Ground2 Gnd Ground3 +5 VDC +5 VDC4 Mse-rxd Mouse receive data5 Kbd-txd K
A.2.1 Serial Port A and B Connector DiagramA.2.2 Serial Port SignalsPin Mnemonic Signal Name Description1 NotConnectedNone.2 TXD TransmitDataUsed by t
Pin Mnemonic Signal Name Description6 DSR Data SetReadyUsed by the DCE to indicate if it is ready tooperate. When DSR is ON, the DCE isconnected to th
Pin Mnemonic Signal Name Description20 DTR DataTerminalReadyUsed to control switching of the DCE to thecommunication channel.21 NotconnectedNone.22 No
A.3.1 TPE Connector DiagramA.3.2 TPE Connector SignalsPin Number Signal Name Description1 tpe0 Transmit data +2 tpe1 Transmit data -3 tpe2 Receive dat
A.4.1 UltraSCSI Connector DiagramA.4.2 UltraSCSI Connector SignalsPin Signal Name Description1 Gnd Ground2 Gnd Ground3 Gnd Ground4 Gnd Ground5 Gnd Gro
Pin Signal Name Description18 Termpower Termpower19 Not used Undefined20 Gnd Ground21 Gnd Ground22 Gnd Ground23 Gnd Ground24 Gnd Ground25 Gnd Ground26
Pin Signal Name Description42 Dat<2>_ Data 243 Dat<3>_ Data 344 Dat<4>_ Data 445 Dat<5>_ Data 546 Dat<6>_ Data 647 Dat&l
24 Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
Pin Signal Name Description66 Dat<9>_ Data 967 Dat<10>_ Data 1068 Dat<11>_ Data 11A.5 Reference for the Parallel Port ConnectorThe p
Pin Mnemonic Signal Name Description10 ACK_L AcknowledgeLowDriven low by the peripheraldevice to acknowledge data bytetransfer from host during forwar
Pin Mnemonic Signal Name Description17 PAR_IN_L Peripheral InputLowSet low by the host to selectperipheral device for forwardchannel transfer. Set hig
A.6.2 MII Connector SignalsPin Signal Name Description1 Pwr Power2 Mdio Management data I/O3 Mdc Management data clock4 Rxd3 Receive data 37 Rxd0 Rece
Pin Signal Name Description26 Gnd Ground27 Gnd Ground28 Gnd Ground29 Gnd Ground30 Gnd Ground31 Gnd Ground32 Gnd Ground33 Gnd Ground34 Gnd Ground35 Gnd
APPENDIX BSystem SpecificationsThis appendix provides product specifications for the Sun Enterprise 220R server.Section B.1.1 “Physical Specifications” o
Parameter ValueInputNominal Frequencies 50 Hz or 60 Hz nominalNominal Voltage Range 100 to 240 VACMaximum Current AC RMS 6.3 A @ 100 VACAC Operating R
Parameter ValueAltitude 0 to 3000 meters (0 to 10,000 feet)—IEC 68-2-40, 68-2-41Vibration 0.2 gravity (g) peak, 5–500 Hz (swept sine); 0.0002 g2/Hz,5–
248 Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
APPENDIX CFunctional DescriptionThis appendix provides a functional description for the following:Section C.1 “System Unit” on page 249Section C.1.14
Safety Agency Compliance StatementsRead this section before beginning any procedure. The following text provides safetyprecautions to follow when inst
Section C.1.6 “Peripherals” on page 260Section C.1.7 “Other RMA Storage Device X-Options” on page 261Section C.1.8 “Keyboard and Mouse Port, and Paral
Functional Description 251
C.1.1 UPAThe UltraSPARC port architecture (UPA) provides a packet-based interconnectbetween the UPA clients: CPU modules, U2P ASIC, and UPA graphics c
C.1.2 PCI BusThe peripheral component interconnect (PCI) bus is a high-performance 32-bit or64-bit bus with multiplexed address and data lines. The PC
C.1.2.1 U2P ASICThe UPT-to-PCI bridge (U2P) ASIC controls the PCI buses. It forms the bridge fromthe UPA bus to the PCI buses. For a brief description
Glueless four-processor connection with minimum latencySnooping cache coherencyFour-way superscalar design with nine execution units; four integer exe
Caution - Failure to populate a DIMM bank with DIMMs of equal capacity willresult in inefficient use of memory resource or system failure.The following
The following figure shows system memory bank locations and addresses on themain logic board.Functional Description 257
C.1.4.1 DIMMThe DIMM is a 60-nanosecond, fast-page-mode-style DIMM. Three DIMMconfigurations are supported in the system unit: 32-Mbyte, 64-Mbyte, and
A block of data (64 bytes) always comes from one bank of DIMMs. An error codecontaining the address of where a failure occurred, as well as the associ
Caution – There is risk of personal injury and equipment damage.Follow the instructions.Caution – Hot surface. Avoid contact. Surfaces are hot and may
The 3DRAM is a standard dynamic random access memory (DRAM) that includes amulti-level cache and a separate graphics port. The FBC ASIC provides accel
806-1057, provides installation instructions, power requirements, and performancedata for the 18-Gbyte 10K rpm hard drive.C.1.7 Other RMA Storage Devi
C.1.8.2 Parallel PortThe parallel port is supported by an IEEE 1284-compatible parallel port controllerthat is located on the SuperIO component. The p
Electrical CharacteristicsDrivers operate at a nominal 5-VDC transistor-transistor logic (TTL) levels. Themaximum open circuit voltage is 5.5 VDC and
Serial Port FunctionsThe serial port provides a variety of functions. Modem connection to the serial portallows access to the internet. Synchronous X.
The preferred signaling protocol is RS-423. The higher voltages of R-232 make itdifficult to switch at the higher baud rates. The maximum rate for RS-2
communicate between the physical signaling and the medium access control layersfor both 100BASE-TX and 10BASE-T operations. The PHY IC interfaces to t
C.1.10.2 External TransceiversThe following external transceivers are connected through the MII port:6211 Micro 100BASE-FX FastEthernet transceiverCT4
MII is used to interconnect both integrated circuits and circuit assemblies. Thisenables separate signal transmission paths to exist between the recon
C.1.11.1 Host AdapterThe host adapter is a Symbios Logic PCI-SCSI I/O processor IC. The host adapterand all target devices comply with the Fast-20 sin
Placement of a Sun ProductCaution – Do not block or cover the openings of your Sun product.Never place a Sun product near a radiator or heat register.
Target Device CommentInternal disks Up to two 3.5-inch x 1.6-inch disks(9.1-Gbyte or 18-Gbyte). All internal disksare UltraSCSI-compliant.Internal CD-
backplane card in support of the multi-host configuration. The following figureshows the functionality of the internal SCSi assembly.C.1.11.5 SCSI ID Se
PCI-to EBus/Ethernet controller (PCIO)UPA-to-PCI bridge (U2P)Frame buffer controller (FBC)Reset, interrupt, scan, and clock (RISC)C.1.12.1 XB9+The XB9
connection between the PCI bus and all other I/O functions. In addition, the PCIOASIC contains an embedded Ethernet controller to manage Ethernet tran
C.1.12.6 RISCThe reset, interrupt, scan, and clock (RISC) ASIC implements four functions: reset,interrupt, scan, and clock. Generation and stretching
Output Voltage (VDC) Maximum Current(A)Regulation Band1 3.3 50.0 3.23 to 3.432 5.0 40.0 4.95 to 5.153 12.0 5.0 11.40 to 12.604 -12.0 0.5 -12.60 to -11
PCI CardsThe PCI card power budget supports a total of 60 watts, which is distributed amongfour PCI cards in an arbitrary way as long as the total PCI
C.1.16 Standard System FacilitiesIn addition to the previously listed features, the system unit provides the following:TOD/NVRAM for clock and identifi
278 Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
APPENDIX DIllustrated Parts BreakdownThis appendix consists of a sequence of illustrations that show how the variouspieces of the system fit together.
Caution – The power switch of this product functions as a standby typedevice only. The power cord serves as the primary disconnect device forthe syste
Category Part Part NumberCPU Module 501-553964 MB DIMM 501-4280128 MB DIMM 501-3136Backplanes UltraSCSI Backplane 501-5505Power Distribution Board 501
Category Part Part NumberRMA SCSI Cable 530-2826I/O Power Cable 520-2823Main Power Cable 530-2828CPU Power Sense Cable 530-2829CPU Core Voltage Power
Reference Number Part Part Number1 Main Logic Board Components See next illustration2 Fan Tray Assembly 540-41693 Power Distribution Board 501-5506282
Reference Number Part Part Number4 Power Distribution Board Cover Not a FRU5 UltraSCSI Backplane 501-55056 DC-to-DC Converter 300-14557 VRM DC-to-DC C
Reference Number Part Part Number1 Main Logic Board 501-44502 Air Guide Not a FRU284 Sun Enterprise 220R Server Service Manual ♦ January 2000, Revisio
Reference Number Part Part Number3 CPU Module 501-55394 CPU Card Cage Not a FRU5 32 MB DIMM 501-26226 NVRAM 525-1430Illustrated Parts Breakdown 285
Reference Number Part Part Number1 System Cover Not a FRU2 Front Door - Left 540-41863 9 GB 10K RPM UltraSCSI Disk Drive 540-3881286 Sun Enterprise 22
Reference Number Part Part NumberNot Shown 18 GB 10K RPM UltraSCSI Disk Drive 540-4177Not Shown 12-24 GB 4mm DDS3 Tape Drive 370-23764 Power Supply 30
288 Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
APPENDIX EVideo Player HelpThis appendix is designed to help you if you are having difficulty playing the onlinevideo demonstrations of the Sun server
Laser Compliance NoticeSun products that use laser technology comply with Class 1 laser requirements.Class 1 Laser ProductLuokan 1 LaserlaiteKlasse 1
E.1 Do You Have a Problem Playing Video?In order to browse the AnswerBook2 documentation that accompanied this product,your administrator must install
E.2 Requirements for Playing VideoOn both Sun systems and PCs, you must configure the system on which you areviewing the videos with adequate memory an
E.3 Obtaining and Accessing the ShowMeTV Player on Solaris SystemsIf you are using a PC to access the AnswerBook2 documentation, you do not need torea
If the exported file system is in your PATH variable, you should be able to typeshowmetv in a command window, and the ShowMe TV player will start. In t
hostname% supassword: password2. To retrieve the client software via FTP, follow these steps.a. Activate the FTP program by typing this command:# ftp
5. Log out as the root user. Type:# exitWhen you have completed the installation, you will need to configure your browserto use the ShowMe TV software.
(Continuation)2. Start the HotJava browser.3. From the Edit menu, choose Preferences ä Viewer Applications...The Viewer Applications window opens.4. S
b. Click on the Helpers tab.The MIME Configuration Files window is displayed.c. Scroll through the field to find video/mpeg and select it.d. Go to Step 5
E.5 Improving Online Video PerformancePlaying video online requires considerable computer resources compared to othercomputer applications. This secti
bottom of your browser window will generally provide real-time reports on whatpercentage of the file has been downloaded.To improve access times to the
ContentsDeclaration of Conformity 17Regulatory Compliance Statements 21Safety Agency Compliance Statements 25Preface 451. Video Demonstration of Servi
vorliegenden gefährlichen Spannungen einen Kurzschluß verursachen, der einenBrand, Stromschlag oder Geräteschaden herbeiführen kann.SymboleDie Symbole
hostname console login: usernamepassword: password2. Start the Navigator browser.3. For Navigator 4.x, go to Step 4 on page 297. For Navigator 3.x, pe
2. Start the Internet Explorer browser.3. From the View menu, choose Options.The Options window opens.4. Click on the Connection tab.The Proxy Server
E.5.5 Adjusting the Brightness of ShowMe TV FilesThe settings on your monitor partly determine how bright or dark the video appearson your screen. The
Aufstellung von Sun-GerätenAchtung – Um den zuverlässigen Betrieb Ihres Sun-Geräts zugewährleisten und es vor Überhitzung zu schützen, dürfen dieÖffnu
Achtung – Der Ein/Aus-Schalter dieses Geräts schaltet nur aufWartezustand (Stand-By-Modus). Um die Stromzufuhr zum Gerätvollständig zu unterbrechen, m
Achtung – Bei Betrieb des Systems ohne obere Abdeckung besteht dieGefahr von Stromschlag und Systemschäden.Einhaltung der Richtlinien für LaserSun-Pro
Suivre tous les avertissements et toutes les instructions inscrites sur le matériel.Vérifier que la tension et la fréquence de la source d’alimentation
Modification du matérielNe pas apporter de modification mécanique ou électrique au matériel. SunMicrosystems n’est pas responsable de la conformité régl
Attention: – tous les cordons d’alimentation n’ont pas forcément lamême puissance nominale en matière de courant. Les rallonges d’usagedomestique n’of
Bloc-batterieAttention: – Les unités Product Name contiennent une batterieétanche au plomb (produits énergétiques portatifs n˚TLC02V50). Il existeun r
CD-ROMAttention: – L’utilisation de contrôles, de réglages ou de performancesde procédures autre que celle spécifiée dans le présent document peutprovo
Precaución – Voltaje peligroso presente. Para reducir el riesgo dedescarga y daños para la salud siga las instrucciones.Encendido – Aplica la alimenta
2.3.1 Before You Begin 582.3.2 What to Do 592.3.3 What Next 592.4 How to Position the System for Service 602.4.1 Before You Begin 602.4.2 What to Do 6
Cumplimiento de la normativa SELVEl estado de la seguridad de las conexiones de entrada/salida cumple los requisitosde la normativa SELV.Conexión del
Batería de litioPrecaución – En las placas de CPU Sun hay una batería de litioinsertada en el reloj de tiempo real, tipo SGS Núm. MK48T59Y,MK48TXXB-XX
Class 1 Laser ProductLuokan 1 LaserlaiteKlasse 1 Laser ApparatLaser KLasse 1CD-ROMPrecaución – El manejo de los controles, los ajustes o la ejecución
SverigeVARNING – Explosionsfara vid felaktigt batteribyte. Använd sammabatterityp eller en ekvivalent typ som rekommenderas avapparattillverkaren. Kas
44 Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
PrefaceThe Sun Enterprise 220R Server Service Manual provides detailed procedures thatdescribe the removal, installation, and replacement of serviceab
Chapter 1 describes tasks that you need to perform before or after each serviceprocedure.Chapter 2 explains tasks related to main logic board componen
Typeface orSymbolMeaning ExamplesAaBbCc123Book titles, new words or terms,words to be emphasizedRead Chapter 6 in the User’s Guide.These are called cl
Server rackmounting and setupSetting up and running the system;features and options, setup andinstallation, troubleshooting, andnetwork adminstration
Sun Welcomes Your CommentsWe are interested in improving our documentation and welcome your comments andsuggestions. You can email your comments to us
2.11.1 Before You Begin 742.11.2 What to Do 742.11.3 What Next 752.12 How to Configure a Local Graphics Console 752.12.1 Before You Begin 752.12.2 What
50 Sun Enterprise 220R Server Service Manual ♦ January 2000, Revision A
CHAPTER 1Video Demonstration of Servicing theSystemThis chapter includes four video demonstrations of dissassembling the system andreassembling the sy
1.1.2 Disassembling the System, Part 2Click on the icon above for the video demonstration. This video file is very large;loading it may take over a min
CHAPTER 2Preparing to Service the SystemThis chapter tells you what you need to know about preparing for and completingservice procedures.Except for r
Section 2.10 “About Communicating With the Server” on page 73Section 2.13 “Tools Required for Installation and Service” on page 772.1 How to Power Off
2.2 How to Power On the System2.2.1 Before You BeginIf a terminal or local console is not already connected to the system, you need toinstall one befo
2.2.2 What to DoCaution - Never move the system when system power is on. Movement can causecatastrophic disk drive failure. Always power off the syste
Note - The system may take anywhere from 30 seconds to two minutes beforevideo is displayed on the system monitor or the ok prompt appears on anattach
Note - The Locked position prevents accidentally powering-off the system. SeeSection 2.9.1 “Keyswitch Settings” on page 72 for information about eachk
2.3.2 What to Do1. Turn on power to any peripherals and external storage devices.Read the documentation supplied with the device for specific instructi
3.3.2 What to Do 943.3.3 What Next 963.4 How to Install a PCI Card 973.4.1 Before You Begin 973.4.2 What to Do 973.4.3 What Next 993.5 How to Remove a
Section 2.9.2 “System LED Indicators” on page 722.4 How to Position the System for ServiceThis procedure describes placing the system in position for
Use a Phillips #2 screwdriver to loosen the captive screws, which are in recessedaccess holes in the decorative panels affixed to the system’s front pa
2.4.3 What NextFor information about sliding the system into the rack enclosure, see:Section 2.5 “How to Slide the System Into the Rack” on page 6362S
2.5 How to Slide the System Into the Rack2.5.1 Before You BeginIf you have been working inside the system, see:Section 2.7 “How to Replace the System
2. Slide the system chassis evenly into the rack enclosure until the system comesto a complete stop.3. Secure the system to the left and right vertica
4. Reconnect all external cables that were attached to the back panel of the system.Examine each disconnected cable for information indicating the cab
2.6.1 Before You BeginComplete this task:Section 2.4 “How to Position the System for Service” on page 602.6.2 What to Do1. Unlock the system cover.Use
2.6.3 What NextYou are now ready to install, remove, or replace components inside thesystem chassis.To reassemble the system, see:Section 2.7 “How to
2. Tighten the captive screws securing the panel to the enclosure.3. Lock the system cover.Turn the key clockwise to engage the system cover lock.2.7.
Section 2.2 “How to Power On the System” on page 55Section 2.3 “How to Initiate a Reconfiguration Boot” on page 582.8 How to Avoid Electrostatic Discha
3.10.2 What to Do 1113.10.3 What Next 1123.11 How to Remove the CPU Card Cage Assembly 1123.11.1 Before You Begin 1123.11.2 What to Do 1123.11.3 What
When performing any service procedure, place static-sensitive parts, such asboards, cards, and disk drives, on an antistatic surface. The following it
2.8.3 What NextTo reassemble the system, see:Section 2.7 “How to Replace the System Cover” on page 672.9 About the Status and Control PanelThe status
2.9.1 Keyswitch SettingsThe front panel keyswitch controls the power-on modes of the system. The followingtable describes the function of each switch
Name Icon DescriptionPower-on/activityThis green LED lights continuously when the systempower is on.General faultThis yellow LED lights steadily when
2.11 How to Attach an AlphanumericTerminal2.11.1 Before You BeginIf your server is configured without a local graphics console, you need to attach anal
2. Connect the terminal’s power cable to an AC outlet.3. Set the terminal to receive:At 9600 baudAn 8-bit signal with no parity and 1 stop bitSee the
Note - Installation must be performed by a qualified Sun service provider. Forfurther information, see Section 3.4 “How to Install a PCI Card” on page
5. Connect the mouse cable to the appropriate receptacle on the keyboard.2.12.3 What NextYou can now issue system commands from the keyboard and view
Screwdriver, long flat-blade #2Needle-nose pliersWrench, 5/16ths inchWrench, 1/2 inchElectrostatic discharge mat, Sun part number 250-1088, or equivale
2.14.1 Before You BeginComplete these tasks:Identify a helper to assist you in removing the systemSection 2.4 “How to Position the System for Service”
4.1.1 Before You Begin 1274.1.2 What to Do 1284.1.3 What Next 1294.2 How to Install a Disk Drive 1304.2.1 Before You Begin 1304.2.2 What to Do 1304.2.
3. Prepare to remove the system.Each person should place one hand on the flat spring catch and their other handbeneath the chassis, palm up, ready to s
7. Reattach, close, and lock the rack doors as appropriate.2.14.3 What NextFor information about placing the system into the rack glides, see:Section
Caution - When completing a two-person procedure, always communicate yourintentions clearly before, during, and after each step to minimize confusion.
3. Position one person on each side of the system, facing the inner glides on thesystem chassis.When you are both in position, verify that your helper
Verify that the empty rack slides are completely inside their protective outerglides. Slide the crimped end of each system glide into the correspondin
9. Tighten the four captive screws securing the system to the left and rightvertical rails at the front of the rack.Use a Phillips #2 screwdriver to t
10. Reconnect every external cable previously attached to the back panel of thesystem.As you reconnect each cable, check it for information indicating
CHAPTER 3Servicing the Main Logic Board andComponentsThis chapter describes how to remove and replace the system main logic board andmain logic board
3.1 How to Remove a Memory ModuleMemory modules for this system are dual inline memory modules (DIMMs). EachDIMM bank must contain four DIMMs of equal
4. Place the module on an antistatic mat.5. Repeat Steps 2, 3, and 4 for each memory module being removed.3.1.3 What NextTo install a memory module, c
5.2 How to Replace the UltraSCSI Backplane 1445.2.1 Before You Begin 1445.2.2 What to Do 1445.2.3 What Next 1465.3 How to Remove the Power Distributio
3.2 How to Install a Memory ModuleMemory modules for this system are dual inline memory modules (DIMMs). EachDIMM bank must contain four DIMMs of equa
3.2.2 Before You BeginComplete these tasks:Section 2.1 “How to Power Off the System” on page 54Section 2.4 “How to Position the System for Service” on
Caution - DIMMs are made of electronic components that are extremely sensitive tostatic electricity. Static electricity from your clothes or work envi
4. Align the module with its socket until it contacts the socket evenly along thesocket’s length.5. Press firmly down on both corners of the module unt
Section 7.6 “How to Use OpenBoot Diagnostics (OBDiag)” on page 1953.3 How to Remove a PCI Card3.3.1 Before You BeginComplete these tasks:Section 2.1 “
4. Pull the PCI card from its slot.Hold the card by the faceplate and its opposite edge, and pull upward whilerocking the card from end to end until i
3.3.3 What NextTo install a PCI card, complete this step:Section 3.4 “How to Install a PCI Card” on page 9796Sun Enterprise 220R Server Service Manual
3.4 How to Install a PCI Card3.4.1 Before You BeginComplete these tasks:Section 2.1 “How to Power Off the System” on page 54Section 2.4 “How to Positi
2. Insert the PCI card into the appropriate slot on the main logic board.a. Insert the faceplate end of the card into the appropriate opening in the b
3. Secure the PCI card faceplate to the back panel with the Phillips screw.4. If necessary, connect any internal cables to the PCI card’s internal con
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